Overview
At Shoplex, accessible from Shoplex.co.uk, one of our top priorities is to protect the privacy of our visitors. This document contains the types of information that is collected and stored by Shoplex and how we use it.
If you have any additional questions or would like more information about our privacy policy, please do not hesitate to contact us.
This privacy policy applies only to our online activities and is valid for visitors to our website with respect to information they have shared and/or collected in Shoplex. This policy does not apply to information collected offline or through channels other than this website.
Section 1: Consent
By using our website, you hereby accept our privacy policy and agree to its terms.
Section 2: Site Hosting and Data Storage
Our website is hosted on Hosting.com. All your data is stored on the Hosting.com data storage system. Your data is stored on a secure server protected by a firewall.
Section 3: Information We Collect
The personal information we request from you. The reasons why we ask for your personal information will be made clear to you when we ask you to provide it. If you contact us directly, we may receive additional information about you, such as your name, e-mail address, telephone number, the content of any message and/or attachments you may send us, and any other information you choose to provide. When you register for an account, we may ask for your contact information, including items such as your name, company name, address, e-mail address and telephone number.
Section 4: How We Use Your Information
We use the information we collect in a variety of ways, including to:
- Provide, operate and maintain our website.
- Improve, personalize and develop our website.
- Understand and analyze how you use our web site.
- Develop new services, features and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the web site, and for marketing and promotional purposes.
Section 5: Log Files
Shoplex follows a standard procedure for the use of log files. These files record visitors when they visit web sites. All hosting companies do this, as does part of the analysis of hosting services. Information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time, referring/exit pages and possibly number of clicks. This data is not linked to any personally identifiable information. The purpose of this information is to analyze trends, administer the site, track users’ movements on the site and gather demographic information.
Section 6: Cookies
Like any other website, Shoplex uses “cookies”. These cookies are used to store information such as visitors’ preferences and which pages of the website the visitor has accessed or visited. This information is used to optimize the user experience by personalizing the content of our web pages based on visitors’ browser type and/or other information.
Section 7: Payment
If you make your purchase through a direct payment platform, we will store your debit/credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). All direct payment platforms are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements enable secure processing of credit card data by our store and its service providers.
Section 8: Disclosure
We may disclose your personal information if we are required to do so by law or if you violate our terms and conditions and terms of use.
Section 9: External Links
You may be re-directed to other websites by clicking on external links published throughout our site. We assume no responsibility for the privacy policies of these other sites and recommend that you read their policies carefully.
Section 10: GDPR Data Protection Rights
We want to make sure that you are fully aware of all your data protection rights. Every user has the following rights:
- The right of access – You have the right to request copies of your personal data. You may be charged a small fee for this service.
- The right of rectification – You have the right to request that we correct any information that you believe to be inaccurate. You also have the right to ask us to complete any information you consider incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to ask us to restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- If you make such a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.
Get In Touch
If you have any questions about this privacy policy, please contact us by e-mail at support@shoplex.co.uk. Please note, that the information you submit via e-mail may not be completely secure. Please do not include sensitive information in your messages.